How to open a professional telephone line?

 

Options for opening a professional telephone line

To open your professional telephone line, you must define the number of subscribers you want to add to your telephone line. You will also have to determine the number of telephone sets (fixed or even mobile) installed on the line. In addition, it must be clarified whether the direct line will be a collective or individual number.



Also, you must determine whether the  professional telephone switchboard will be internal or external. Many other options can be offered to you in order to personalize your professional telephone line as much as possible .

For example, you may prefer to install or not a hotline, add music on hold or even offer a voice menu in order to direct your customers to the desired service.

With your professional telephone line, you will be able to benefit from an internet connection, you will then be able to choose the most suitable connection and internet speed .

Always consider your preferences regarding the different options before calling on an approved supplier or technician. This allows you to have a free quote as quickly as possible and a clear idea of ​​the installation work to be done.

The choice of telephone operator

The French landline telephone sector is highly competitive, which allows for a great diversity of offers and prices offered. Thanks to this environment and a certain amount of negotiation, you will easily find an operator who can meet your requirements. As an added bonus, if you have salespeople in the field frequently, you can get a fleet of mobile phones to facilitate their activities.

But, once the operator has been identified, the subscription itself will be materialized by the signature of your subscription contract . Although this is, in most cases, a classic subscription contract, it is always recommended to check certain details.

Indeed, it is important to know the conditions for canceling your telephone subscription. Often, in the event of termination, suppliers and operators provide penalties to be paid by the subscriber. Therefore, you will need to understand the conditions for canceling your subscription in order to avoid penalties.

Also, it is important to know, before signing the subscription contract, the duration of this subscription, the warranty and exchange conditions as well as the troubleshooting conditions. For this last point, if you operate in a sector that requires you to be reachable at any time, the conditions for technical assistance and troubleshooting represent an important point.

The file to provide

Once you have ensured that the subscription contract meets your requirements, you will need to move on to the administrative part of the procedure. This involves providing the necessary documents to create a physical file which will be registered with the telephone operator.

In general, this is simple information such as the telephone number of a person to contact in the event of a problem and the desired date for the installation of the line.

Regarding the documents to be provided, these are:

  • an ID ;
  • a Bank Identification Statement;
  • a certificate of insurance for the premises;
  • the Kbis extract dating from less than three months.

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